Frequently asked questions
Questions
& answers.
Everything you need to know about working with Zen Aerial Media. Can't find what you're looking for? Get in touch.
We specialise in professional drone aerial photography and videography for real estate, events, construction, commercial media, schools, and community projects across Melbourne, Victoria, and other areas on request.
Zen Aerial Media is based in Melbourne and services metropolitan and regional Victoria. We can travel Australia-wide on request, subject to project requirements and airspace approvals.
Operations are led by Chief Remote Pilot Yoshi Yamamoto, operating under CASA ReOC certification and holding RePL and AROC qualifications. All aerial work is conducted safely, compliantly, and to professional aviation standards.
We are eligible to apply for controlled airspace approvals, support overseas media productions, and offer bilingual communication in English and Japanese. We also welcome project requests from clients based in Japan.
Every project is unique, so we provide custom quotes based on project type, location, complexity, and deliverables. After an initial conversation about your brief, we'll provide a transparent, no-obligation quote. We aim to get back to you within 24 hours.
Not always. Drone operations depend on CASA rules, airspace restrictions, proximity to airports or helipads, local council or landowner permissions, weather conditions, and site safety. Before each job, we check the location and confirm whether the proposed flight can be conducted safely and legally.
In many cases, yes. If the site is private property, school grounds, council land, parkland, or a managed venue, permission from the property owner or land manager may be required. We can assist with identifying what's needed, but final site permission may need to come from the client or venue organiser.
Safety is our priority. If weather conditions are unsuitable for safe drone operations — high winds, rain, or low visibility — we will reschedule the shoot at no additional cost. We monitor conditions closely and will communicate with you well in advance.
Turnaround times vary by project scope and are agreed upon before the shoot. Typically, edited photos are delivered within 2–3 business days and video within 5–7 business days. Rush turnarounds can be arranged on request.
Yes. We welcome project requests from clients based in Japan and offer bilingual communication in English and Japanese. We can coordinate aerial filming services in Melbourne and across Victoria for media, commercial, and promotional projects on behalf of Japanese clients.
Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving. We take the time to understand your brief and goals so the final content actually works for your project.
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